The difference between orders, payments and profit
Synced orders: e-commerce platforms record orders and their status. An order total is not proof that money actually reached the bank.
Synced payments: Stripe provides access to successful payments and identified refunds. Amounts are gross of payment fees and do not represent profit.
Documented profitability: a margin requires additional data, including cost of goods, media spend, shipping, VAT, platform fees and other expenses. This feature is not available in this version.
Why sources are not added together
A customer can order through Shopify and pay through Stripe: that is a single economic transaction. Until a transaction-level reconciliation engine is deployed, TrustEcomm picks one primary source (Stripe if available) and does not add orders from another platform.
Limits and anti-fraud checks
An API connection alone does not prevent artificial orders, transactions between related parties, delayed refunds or manipulated expenses. That is why we speak of API-sourced data, not a certification of integrity.
Stripe accounts in test mode, partial imports, failed connections and outdated data are not displayed as up-to-date public profiles. A single currency per source is required during this beta.
Merchant privacy
The owner can choose an anonymous profile. The engine needs no customer names or emails to compute aggregates. Store domains and API keys are never published. A profile can be unpublished or deleted by its owner.